JotForm and Formstack are both established, feature-rich form builders — but they sit at different ends of the market. JotForm is a broad, template-heavy tool with a free tier and mid-market pricing. Formstack is an enterprise workflow platform built around Salesforce, document generation, and eSignatures, priced accordingly. Here's a neutral, side-by-side look at how they compare on pricing, ease of use, and limits.
JotForm offers a free plan (5 forms, 100 total submissions/month, 100 MB storage) and tiered paid plans — Bronze at $34/month, Silver at $39/month, and Gold at $99/month billed annually. Formstack has no free plan, only a 14-day trial, after which its Forms product starts at $99/month ($83 billed annually). Formstack also prices Documents and Sign as separate products, so a full workflow typically lands on the Suite plan (around $250/month annually) or higher.
JotForm is approachable and template-driven — you can start from one of 10,000+ templates and customize with a drag-and-drop builder, though its breadth of features can feel busy. Formstack is more of a platform than a single builder: forms are one piece alongside documents, signatures, and workflow routing, which adds power but also a steeper learning curve aimed at ops and admin teams.
JotForm counts submissions as a monthly aggregate across all your forms (100 on Free, 1,000 on Bronze), so one busy form can consume your whole allowance. Formstack sets limits per form (1,000 submissions per form per month on the Forms plan) but, notably, emails overflow submissions to the account owner rather than storing them once you exceed the limit — meaning missed emails can mean lost data.
Both support HIPAA, but at different tiers: JotForm enables it on its Gold plan ($99/month and up) with a signed BAA, while Formstack reserves HIPAA for its Enterprise plan. On CRM, Formstack's Salesforce integration is a core strength (including a Salesforce-native option), whereas JotForm connects to Salesforce and HubSpot via standard integrations.
If JotForm's aggregate submission caps or Formstack's $99/month floor and enterprise complexity are more than you need, Formiqa is a simpler third option. There are no per-response fees on any plan, the free tier includes 1 GB of dedicated file storage and a real submission dashboard, and Pro is $26.90/month with per-form limits. Formiqa focuses on core form building and file collection — it isn't HIPAA-compliant and doesn't do in-form payments or Salesforce-native workflows, so for those specific needs JotForm or Formstack remain the right pick.